Frequently Asked Questions
Answers to Help You Get Started
Our FAQs address common questions to guide you through the Nonprofit Voice platform. Quickly find details about registration, features, and support.
Need more help? Contact us anytime!
How do I register my charity on Nonprofit Voice?
Visit our List Your Charity page, complete the registration form, and follow the guided process to set up your charity profile.
What information do I need to register my charity?
You’ll need your charity registration number, official logo, a brief description of your organisation and other relevant information. We verify all charities against the UK Charity Commission database.
Can I upgrade my charity's profile after registration?
Yes, you can upgrade to our Premium plan at any time by contacting us.
Is Nonprofit Voice only for UK charities?
Yes, currently we specialise in supporting registered charities throughout the United Kingdom.
How long does the registration process take?
Most registrations are completed within 1-2 business days after verification.
What features are included in the free plan?
The free plan includes:
- Basic charity profile in our searchable directory
- Organisation contact information
- Mission statement display
- Link to your website
What additional benefits do the premium plans offer?
Our Premium plans include:
- Featured placement in search results
- Priority listing
How does my charity appear in search results?
Free listings appear in standard search results. Premium charities receive priority placement at the top of relevant searches and sector or region pages.
How can I contact support for assistance?
Email our team at contact@evolvecatalyst.org. We typically respond within 24 hours on business days.
Can Nonprofit Voice help promote my charity?
Yes! A custom promotion plan allows you to publish your press releases and opportunities to highlight special campaigns in the homepage spotlight rotation.
What if I need to update my charity's information?
You can update your profile anytime to ensure your information remains current.
How can donors find and support charities?
Visitors can search our directory by name, location, or cause to find charities that match their interests.
Does Nonprofit Voice process donations?
We don’t process donations directly but provide links to each charity’s preferred donation platforms.
What information is displayed on our charity profile?
Your public profile displays the information you provide during registration and any updates you make, including your charity name, description, contact details, and mission.
How is the information I provide used?
The information you provide helps us create your directory listing, improve our services, and may be used to suggest relevant opportunities to your organisation. For complete details on how we handle information, please refer to our Terms of Service and privacy policy before registering.
What types of charities are listed on Nonprofit Voice?
We welcome charities of all sizes and sectors, including community-based organisations, national charities, and faith-based groups.
How can I feature a special campaign or event?
With a custom promotion plan, you can submit a campaign highlights request by email at contact@evolvecatalyst.org and our team will get back to you with the details.